Technical support for your company's IT fleet
From an office with a few devices to a company with hundreds, we repair laptops, desktops, smartphones and tablets in our own labs, with a versatile technical team and an approved quote before any work.
In short
iPremium repairs company equipment in Portugal: diagnosis in our own labs, a quote before any work, repair down to component level and tested return, with free collection or drop-off at our store in Caldas da Rainha.
- Who it's for
- Companies with small, medium or large IT fleets
- Devices
- MacBook, iMac, iPhone, iPad, Apple Watch, Samsung and more
- Capability
- In-house labs and a versatile technical team, Apple and Android
- Logistics
- Free collection or drop-off at our Caldas da Rainha store
- Experience
- Over 15 years, part of the ISELL & REPAIR group
For fleets of any size
The way we work adapts to the size of your IT fleet.
Small fleets
Offices and small teams: one-off requests, free collection or in-store drop-off, and a quote per device before we proceed.
Medium fleets
SMEs with several dozen devices: several devices in a single request, one quote for the set and follow-up throughout.
Large fleets
Fleets with hundreds of devices or several sites: coordinated collection and priorities set with you, so operations don't stop.
Our own labs, our own team
We diagnose and repair in-house, with our own team: more control over quality and over the time each repair takes.
In-house labs
Diagnosis and repair done in-house, with bench equipment for demanding work, including board-level repairs.
Versatile technical team
Technicians experienced in Apple and Android, from laptops and desktops to smartphones, tablets and wearables.
High-quality parts
High-quality components to preserve each device's original performance.
Quote before any work
Each repair only goes ahead once you approve the quote. No surprises on the invoice.
Over 15 years
Apple technical support for over 15 years, now part of the ISELL & REPAIR group.
Free collection
We collect the equipment wherever it is, repair it and return it tested.
What we repair
The devices your teams use every day.
MacBook and laptops
Keyboards, screens, batteries, logic boards and thermal cleaning.
iPhone and Samsung
Screens, batteries, cameras, connectors and more.
iPad and tablets
Screen, battery and other components.
iMac and desktops
Diagnosis, internal components and cleaning.
Apple Watch and AirPods
Repair and component replacement.
From request to return
A simple, transparent process, for one device or a whole batch.
- 01
Request
Tell us which devices, how many and what's wrong with each. We arrange collection or in-store drop-off.
- 02
Diagnosis
A rigorous technical assessment in our labs to pinpoint each fault.
- 03
Quote
A clear quote, per device or for the set. We only proceed after your approval.
- 04
Repair and return
Repair with high-quality parts, final testing and return to the address you choose.
Frequently asked questions about repair for companies
What companies ask us most.
Do you repair several devices at once?
Yes. You can send several devices in a single request: we diagnose each one and present a quote for the set before proceeding.
Where are repairs carried out?
In our own labs, by our technical team. You can request free collection or drop the equipment off at our store in Caldas da Rainha.
What devices do you repair?
MacBook and other laptops, iMac and desktops, iPhone, Samsung, iPad and other tablets, Apple Watch and AirPods: screens, batteries, keyboards, connectors, cameras, boards and thermal cleaning.
How long does a repair take?
It depends on the fault and on parts availability. After diagnosis and quote approval, the repair is handled as quickly as possible.
How should we prepare the devices?
Before shipping, remove accounts and cards and make sure data is backed up. It makes the process simpler and safer for the company.
What if a repair isn't worth it?
After diagnosis, we decide together whether to proceed. The decision is always based on a prior technical assessment.
Need support for your company's devices?
Tell us how many devices and what the problem is. We'll reply with the next steps, and the quote follows the diagnosis.